Key information:

• Order Cutoff Time: Orders placed by 2:00 p.m. will be processed the same day.
• Processing Time: Order processing time is 1-2 business days (Monday to Friday).
• Delivery time: The delivery time is usually 3-10 working days (Monday to Friday).
• Shipping costs: Free shipping.
  

To What Address Do We Ship?
We ship Australia wide, and shipping is always free. We do not currently ship outside Australia.

Order End Time
We will start processing your purchase the same day if you place it by 2:00 pm.

Order Delivery
It takes us one to two business days to process your purchase after you put it. Following processing, your order will be dispatched, and delivery should take 3–10 business days.

Costs Of Shipping
Shipping is always free on all orders from us.

Multiple Parcels
Orders containing more than one item, including multi-packs, bundles and free gifts, may be shipped in separate parcels and may arrive on different days. Tracking is provided for each parcel. If one parcel arrives before another, nothing is missing from your order and the rest is still on its way.

Order Canceling
As soon as you place your order, please get in touch with customer service if you would like to cancel it. They will confirm the cancellation of the order.

Orders Delayed
Kindly give yourself an extra two days and don't forget to utilize your tracking code. Please get in touch with us using your order number if your package hasn't arrived by then.

Orders That Are Damaged Or Inaccurate
Have you received your package successfully, but it was damaged or the wrong things were delivered? Kindly contact us with your order number, take pictures of the issue, and provide a concise description of what's wrong.